| GCU Information Services Status |
Current Status - Wed 17th Mar 2010 20:11
 | Service functioning normally |  | Service is functioning, however, there are warnings |  | Service is currently down |
| Service | Information | Last Updated | |
|---|---|---|---|
| Blackboard | Service functioning normally | Wed 24th Feb 2010 12:24 |
| Caledonian Court Internet | Queens, Portree, Orkney - no internet connection. Under investigation. | Wed 17th Mar 2010 09:45 |
| GCU Network | Service functioning normally | Tue 9th Mar 2010 11:34 |
| Information Services Centre (ISC) | Service functioning normally | Thu 4th Feb 2010 12:31 |
| IP Phone System | Service functioning normally | Tue 16th Mar 2010 08:37 |
| ISIS/OMNIS | Service functioning normally | Thu 4th Feb 2010 13:01 |
| Library System | Service functioning normally | Thu 4th Feb 2010 12:31 |
| Main University Website | Service functioning normally | Wed 17th Mar 2010 11:18 |
| My Caledonian | Service functioning normally | Fri 19th Feb 2010 15:39 |
| Oracle | Service functioning normally | Mon 22nd Feb 2010 14:58 |
| Saltire Centre | Service functioning normally | Thu 4th Feb 2010 12:31 |
| Staff Email System | Service functioning normally | Thu 4th Feb 2010 12:31 |
| Staff Printing | Service functioning normally | Thu 4th Feb 2010 12:31 |
| Student email | Service functioning normally | Thu 4th Feb 2010 12:31 |
| Student Printing | Printer - M224 offline; SC2 offline; W603 offline; M229 offline | Wed 17th Mar 2010 14:53 |
| Student Registration | Service functioning normally | Fri 5th Mar 2010 15:00 |
| Wallchart | Service functioning normally | Thu 4th Feb 2010 12:31 |
| Web Authentication | Service functioning normally | Fri 5th Feb 2010 14:08 |
Planned Outages
There are no details of any Planned Outages at this time.
| Fri 26th Feb 2010 18:00:00 | ISIS/OMNIS | 60 Hours |
| Entered by Iain Brown on Fri 26th Feb 2010 14:47:45 | ||
| We will be upgrading the live ISIS environment to version QLS 1.13 SP3. To minimise any disruption to daily activities we will be performing the upgrade out of core business hours on the weekend of the 27th and 28th of February. ISIS Users: Could you please ensure that you log out of the ISIS system no later than 6.00 p.m. on Friday 26th Feb. To ensure the upgrade to the client is in place you will be required to log out of your desktop and log back in before commencing work on Monday morning. | ||
| Updated by Iain Brown on Mon 1st Mar 2010 08:34:59 | ||
| Complete | ||
| Cleared by Iain Brown on Mon 1st Mar 2010 08:35:30 | ||
| . | ||
| Fri 26th Feb 2010 17:00:00 | GCU Network | 0 Hours |
| Entered by Iain Brown on Thu 25th Feb 2010 16:21:34 | ||
| As a result of work being carried out in upgrading the University network one of the switches which allows Internet access requires upgrading. The preparatory work has already been completed and the process of upgrading the switch should take no more than 15 minutes. The work will be carried out tomorrow, Friday 26th February 2010, between 17.00 and 17.15 | ||
| Cleared by Iain Brown on Mon 1st Mar 2010 08:34:38 | ||
| Complete | ||
| Fri 15th Jan 2010 09:00:00 | GCU Network | 24 Hours |
| Entered by Hazel Johnstone on Mon 11th Jan 2010 08:59:09 | ||
| IMPORTANT INFORMATION: Network Upgrade, Harley Building Friday 15th January As part of the Network Upgrade Project the University will be upgrading the network access hardware switches throughout campus. The Harley building will be upgraded on Friday 15th January 2010. Please see schedule of works below. Network connectivity on each floor should be offline for no more than 2 hours. This will affect access to shared network resources and your Cisco IP telephone. Please be aware that you will not be able to use or access common/shared network resources, email, the Internet or your telephone during the outage period. However you will be able to access resources/files which are saved and or installed onto your local hard drive. Once the switches on your floor have been upgraded your PC and telephone will automatically re-establish their network connections. There should be no need to log off or reboot your PC or telephone. Can you please pass on this information to colleagues on your floor who do not have access to the Internet. Access Hardware Switches Upgrade – Outage Times Harley Ground Floor, 15/01/10, 15.30 – 17.00hrs Harley First Floor, 15/01/10, 09.30 – 11.30hrs Harley Second Floor, 15/01/10, 13.00 – 15.00hrs | ||
| Cleared by Hazel Johnstone on Tue 19th Jan 2010 08:17:59 | ||
| Service restored. | ||
| Tue 12th Jan 2010 09:00:00 | GCU Network | 48 Hours |
| Entered by Hazel Johnstone on Mon 11th Jan 2010 08:57:10 | ||
| IMPORTANT INFORMATION: Network Upgrade Tuesday 12th & Wednesday 13th January As part of the Network Upgrade Project the University will be upgrading the network access hardware switches throughout campus. Milton Street, North Hanover Street, The Teaching Block, The Refectory and The Arc will be upgraded on Tuesday 12th and Wednesday 13th January 2010. Please see schedule of works below. Network connectivity in each building should be offline for no more than 2 hours. This will affect access to shared network resources and your Cisco IP telephone. Please be aware that you will not be able to use or access common/shared network resources, email, the Internet or your telephone during the outage period. However, you will be able to access resources/files which are saved and or installed onto your local hard drive. Once the switches in your building have been upgraded your PC and telephone will automatically re-establish their network connections. There should be no need to log off or reboot your PC or telephone. Re: Lifts in North Hanover and The Arc The lifts in the above buildings have emergency telephones installed in them. As the upgrade will directly affect the telephones this means the telephones in the lifts will be out of order for the duration of the outage. The advice from Facilities Management is to put signs on the lifts stating that they are out of order for the duration of the outage. However, in the case of North Hanover Street where there is a possibility that the Nursery may be moving into the Basement (temporary measure due to recent flooding) , the advice is to enter using the stairs at the main entrance or via the basement back door opposite Bulk Stores. Can you please pass on this information to colleagues on your floor who do not have access to the Internet. Access Hardware Switches Upgrade – Outage Times Arc, 12/01/10, 09.30 – 11.30hrs North Hanover, 12/01/10, 14.00 – 16.00hrs Milton Street, 13/01/10, 09.30 – 12 noon Teaching Block, 13/01/10, 14.00 – 15.00hrs Refectory, 13/01/10, 15.30 – 16.30hrs | ||
| Cleared by Hazel Johnstone on Tue 19th Jan 2010 08:17:44 | ||
| Service restored. | ||
| Mon 28th Dec 2009 15:00:00 | GCU Network | 0 Hours |
| Entered by Iain Brown on Tue 15th Dec 2009 09:31:58 | ||
| There will be statutory High Voltage maintenance carried out on 29th December 2009 on the supply to all server rooms. The purpose of this e-mail is to inform all staff, that no I.T. systems will be available from 3:00pm on 28th December until 12:00pm on 30th December 2009. The only systems not affected by this shutdown are Blackboard and Student e-mail, however, these will not be accessible via the University campus network. All other systems will be down during this period. Internet access will also not be available as the powered access points to the Internet are located within these server rooms. | ||
| Updated by Fraser McLeish on Mon 28th Dec 2009 22:30:25 | ||
| Update - Access to staff email and all Information Services IT systems are available now (28/12/09). High Voltage maintenance has been postponed to a later date to be advised. Please report any problems experienced. | ||
| Cleared by Fraser McLeish on Tue 5th Jan 2010 09:12:53 | ||
| Update - Access to staff email and all Information Services IT systems are available. High Voltage maintenance has been postponed to a later date to be advised. Please report any problems experienced. | ||